What happens if I’m not home when my delivery arrives?

Our drivers will always do their best to contact you in advance to ensure this does not occur. However, If a delivery cannot be made, we will either reattempt a delivery at the next available time or contact you to make specific arrangements.

What happens if I’m not home but someone else is?

If you know you will not be home but someone else of age will be, please contact us with their name and other necessary contact information to ensure the delivery can be completed.

How does contactless delivery work?

Instead of handing items to you directly at the door, our driver will place the beer at your front door or at your feet for you to bring inside.

I don’t work from home, can you deliver later in the day?

Our delivery hours are:

  • Zone 1 – 11:00am - 7:30pm
  • Zone 2/3 – 9:00am - 5:00pm

If you need to arrange a specific timeframe for delivery, please note this on your initial order or email homedelivery@steamwhistle.ca with your request.

Can I order beer for a friend and have it delivered?

Yes. Provided your friend is of legal drinking age and home to accept delivery. Please include their name, address and contact information in the “Shipping Address” section.

Is there a number I can call if I’m not around?

Yes! You can notify our distribution coordinator:

Office: (416) 362-2337 ext. 296
Mobile: (647) 624-8459

Please note that Steam Whistle takes road safety very seriously – Our drivers neither text nor call while behind the wheel, but they’ll get back to you as soon as they’re able.

Can I add to or change my order?

Provided your order isn’t already out for delivery, we can modify it on our end. You will receive a notification of all changes, charges and refunds being made to your order.

Give us a call or email at homedelivery@steamwhistle.ca or 416-362-2337 ext. 296.

How do I learn about any promotions or new product?

Make sure to sign up for our newsletter (bottom of this page). Also follow us on Instagram @steamwhistlebrewing and Facebook @SteamWhistle.

Can you leave the beer in my yard or on my porch?

No. someone of legal drinking age must be home to accept the delivery with proof of age.

    Can I setup a recurring order?

    You sure can! Check out our Subscribe & Save section for our recurring order offerings.